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Regulated by the Ministry of  Justice in Respect of Regulated Claims Management Activities.

 

 

FAQ'S - Frequently Asked Questions?

 

Q

What if my accident/injury occurred years ago? [Top]

A

You have 3 years from the accident or injury occurring to make a claim. Therefore we advise to seek advice as soon as possible, to ensure that you can make a claim.

 

Q

Am I eligible to make a claim? [Top]

A

Each case is individual but you are eligible to make a claim if you have suffered a physical or psychological injury that wasn't your fault. Speak with one of our advisors as soon as possible so we can determine whether you have a claim. It is not in our or your interest to proceed with cases that we do not feel will result in a success.

 

Q

How much compensation will I receive? [Top]

A

Each case is individual and calculated on its own merits, there are no fixed tariffs. The amount of compensation received depends upon a number of factors including pain and suffering and financial losses as a result of the accident.

 

Q

How long do I have to make a claim? [Top]

A

If your claim is the result of an accident, the usual time limit is three years from the date of the accident. If you are under 18, the three year period does not commence until your 18th birthday.  Different time limits may apply outside England and Wales.

 

Q

How do I know if I have a claim? [Top]

A

You will generally have a claim if you have been injured due to somebody else's fault.  This may be your employer, a fellow worker, the driver of a car in which you are a passenger or another driver.  We will be able to advise on whether you are likely to have a claim once we have spoken to you.

 

Q

What if the accident may have been my fault? [Top]

A

It is still possible to claim as long as somebody else was also at fault, but any compensation you recover would be reduced to the extent that you were at fault. However, it would obviously not be possible to claim if your injury was entirely your own fault.

 

Q

What type of injuries can I claim for? [Top]

A

You can claim for any physical injury or psychological injury.

 

Q

How much will I get for my injury? [Top]

A

Each case is different.  It will be necessary to obtain a medical report confirming the nature and extent of your injury.  The medical report will then be used to value your claim by reference to judicial guidelines and previous awards made by courts in similar cases.

 

Q

If my claim is against my employer, could they dismiss me? [Top]

A

If your employer dismissed you simply for making a claim, it would be likely to amount to unfair dismissal.  All employers are legally obliged to have insurance cover in place to compensate staff injured through the fault of the employer or a fellow worker.  This means that any compensation would be paid by your employer's insurance company, not by your employer.

 

Q

Can I claim for financial loss? [Top]

A

You can claim for any financial loss suffered as a result of your injury.

 

Q

What if my accident happened abroad? [Top]

A

It is likely that you will still be able to make a claim, although different rules and time limits may apply outside England and Wales.  We will be able to advise you once we know the circumstances.

 

Q

How long will my claim take? [Top]

A

Each case is different.  The actual time taken will generally depend on the severity of the injury.  Lower value claims are often settled within a few months.  More serious cases usually take longer.  However, whatever the nature of your injury, it is as much in our own interests as yours that we process your claim as quickly as possible.

 

Q

Will I have to visit your office? [Top]

A

No, although you may prefer to if you live locally.  We act for clients nationwide and will deal with everything by letter, e-mail and telephone as far as possible.

 

Q

Will I have to fill out loads of paperwork? [Top]

A

We will be able to deal with most of the paperwork for you, but you will have to check it.

 

Q

What will I have to do? [Top]

A

You will have to provide us with all relevant information about the circumstances of your injury.  You will be expected to co-operate with us, provide information to us when requested and not do anything to delay or prejudice your claim.  We will guide you through the claims process.

 

Q

Will I have to go to court? [Top]

A

Around 99% of personal injury cases settle without the need to attend court.

   
   

 

 

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