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It is estimated that over 11 million accidents causing personal injury occur in Britain every year and over two million of those are caused by the negligence of another person. The law entitles those who have been the victim of an accident caused by someone else's negligence to claim compensation for personal injury and loss. The civil courts are an essential resource for people who have been injured and ensure that they have the power to claim damages for pain and suffering and to cover the costs of medical treatment, loss of earnings and other expenses incurred.


When an accident happens our natural instincts put our body on alert – adrenaline is released into our blood stream, our heart beats faster and our senses become more acute. This is the body’s way of defending itself when it’s under attack and it helps to prevent us feeling pain.


Our normal reaction when we’re injured is for us to want to move away from the scene of the accident (and further potential danger) as soon as possible.


If you have been injured in an accident as a result of someone else’s negligence, do take advantage of our free legal advice service. Even if you’re not sure whether you want to make claim, we’ll tell you everything you need to know about making an accident claim and discuss all your options with you. You can then decide whether to make a claim, without any pressure or obligation from us to proceed.

If you were involved in a road traffic accident, get the name, address, phone number and insurance details of the other drivers. Also write down the make, model, colour and registration numbers of the cars involved, in case you are given false or incorrect details. Drivers can often be traced with as little information as a car registration number.